Support Center
It is our aim to provide prompt and accurate answers for your questions or inquires. The Customer Service and Support Staff will do their best to provide quick and professional solutions or suggestions.
Live support chat
Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get information from Support Chat operators. This service is available 24 hours a day and 7 days a week.
Note: In the event Live Help is at full capacity you will be directed to the Support Ticket System.
» Live Support Chat
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Online knowledge base
Our categorized Knowledge base contains extracts from customers' tickets and enquiries and will help you to find an answer to many questions quickly.
» Visit Template Knowledge base
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Submit a support ticket
» Submit a support ticket to technical or billing departments
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Try before you buy sample template
Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any html editor like Dreamweaver, and Expression Web.
» Download sample web template
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Frequently asked questions
We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.
» Read FAQ
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Terms of use
Please read carefully this section because it contains the information on usage of our templates after the purchase.
» Read Terms of Use
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Refund policy
You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.
» Read Refund Policy
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Your Cart
♥ The VirtueMart Product Overview allows your customer to quickly add Items to the shopping cart without taking them from the Products page. . . The next Item is viewed quickly and naturally, making an ultra smooth user friendly buying experience!
